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The video notes what goes into a great training program:
These are ways to act today in the restaurant to be more efficient and profitable. Whether you're looking for ways to reduce and control food costs, trying to stabilize your labor costs, or want to build a management team that actually manages, these tips will help.
David teaches real solutions to independent restaurants' biggest – and smallest – challenges. Watch this video and take action!
In this video, David explains why he understands your challenges and why he struggles to constantly train new employees.
A good training program is based on job descriptions that you have developed. What is a job, how to do it, to what extent it should be done and in what time frame.
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The best way to train employees is to have an organized training program in place that includes an employee handbook, job descriptions for each position, preparation tests and a qualified trainer.
“We can’t find good employees; They are trained!
1. Establish the work
2. Determine work processes and tasks
3. Set expectations: how the work is done, how well it is done, and when
4. Develop a job description
5. Develop a training system for the position
6. Develop a trainer’s guide for the position
(graphic in the New York speech?)
7. Train, train, train
8. Test Them Before They Hit the Ground
9. Results: good employees and increased customer satisfaction.
When you have completed all parts of a restaurant training program, you weed out people who will not serve in your restaurant in a manner that meets your standards.
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Training your employees reduces your turnover. This then allows you to reduce your labor costs because you are not spending as much money training new people.
Trained employees also help you increase your sales.
It pays to have a great training program in place.
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