Online or offline: Customer preferences based on industry category #customer #online #offline
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Where do customers buy: online, in-store or both?
McKinsey found that omnichannel customers shop 70% more often and spend about 34% more than people who shop from a single channel, i.e. online or offline.
Thus, omnichannel brands have a bright future ahead of them
To learn more about omnichannel retail, click the video link in the description
McKinsey found that omnichannel customers shop 70% more often and spend about 34% more than people who shop from a single channel, i.e. online or offline.
Thus, omnichannel brands have a bright future ahead of them
To learn more about omnichannel retail, click the video link in the description
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