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As information technology continually transforms, service providers are transforming their delivery models to meet customer demands for the latest and greatest new products, tools and services. Managed Services is the new mantra to deliver end-to-end services (IMS, AMS and BPO) leveraging Cloud platform.
Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method to improve operations and reduce expenses. This may include outsourcing IT activities, production support and lifecycle creation/maintenance activities. It adds value by making the company more efficient and profitable by looking internally for ways for day-to-day operations to affect valuation in a positive way.
Answers to key questions
What are the drivers of MS activity?
What technologies are used in MS at SunGard?
Can you talk about hosted solutions and how CIOS and IT professionals are preparing to migrate their applications or licensed products to hosted or cloud?
Could you tell us about SunGard FS Cloud?
How big is the MS industry and what is the growth potential by 2015?
Could you touch on career paths in MS?
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