How to personalize customer support?

How to personalize customer support?

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How to personalize customer support?
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How to bring personalization to the online communication table?

Well, the first thing you need to do is find out who your customers are, and by that I mean, what they like, what they don't like, where they shop, how they shop their purchases, etc.

Make them feel on your page
They're on YOUR page, they're browsing YOUR page – you don't have to stand there with a wish balloon, but you can let your page do it for you.

Remove communication barriers
To remove the communication barrier, you can use tools. For example, by combining LiveChat with a CRM tool. The CRM tool captures all available information.

Let's summarize. Excellent customer communication:
Builds trust and credibility
Demonstrates that you know your products or services
Increases sales because it makes it easier for your customers to contact you
Allows you to resolve customer complaints quickly and efficiently,
Helps you understand what your customers want and need

#shorts #livechat #customersupport

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Hi, nice to see you here! 🙂

We are LiveChat and our mission is to help people and businesses communicate better and express themselves fully. You may be familiar with our most popular product: LiveChat, which allows you to communicate directly with your customers via chat (yes, it's that little icon in the bottom right corner of almost every page), but it's not is not the only thing we do. . Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is powerful online ticketing software. And KnowledgeBase… you'll never guess it: it lets you share knowledge with others quickly and easily.

However, it doesn't stop there! You can extend the functionality of our software with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce and many others. All this to offer you the perfect tool to communicate with your customers.

You want to know more ? Go to www.livechat.com and join over 36,000 businesses using LiveChat.

PS. We know it's a lot. We are quite proud of it.

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