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In this week's Reading Reviews segment, Marqii CEO and co-founder Avi gives us an example of a glowing review that only received 4 stars.
Kyle explains that he no longer trusts 5-star reviews because everyone is a food critic now and a 5-star review should be absolutely perfect.
In the full episode (RIF005), we explain how to get that five-star rating and how to track reviews to see what can be done to improve that experience.
Restaurant Idea Factory (aka “RIF”) hosted by Kyle, Shawn, Jensen, airs weekly on Fridays at 4 p.m. ET. Presented by 7shifts, Marqii and Ovation
#RIF #restaurantindustry #restaurantculture #restaurantwages #hospitality #digitalhospitality #restaurantreviews #fivestarreviews #reviews
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