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Other useful documents for IT professionals
Help with IT support interviews
https://www.youtube.com/playlist?listPLxo6mf-dQ33h7I4Z015kPkQLuNdYpJefR
Mock IT Support Interviews
https://www.youtube.com/playlist?listPLxo6mf-dQ33jFwt49MUdfLQBaaYgyUlvP
Download the JSS CV template
https://www.jobskillshare.org/resumeuploads/
IT Career Consulting Videos
https://www.youtube.com/playlist?listPLxo6mf-dQ33ikBi7bM9hazY5JNm1-CjaF

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Chronology
Who should take it from midnight to 11:00 a.m.
Real-world walk through a real office to show you real-world work examples 11:00 a.m. to 1:09 p.m.
What are managers looking for? 1:09 p.m. to 11:10 p.m.
More concrete example, basic tickets but regular tickets from 29:10 to 56:38
Let me show you what a real on-premises IT infrastructure looks like from 56:30 to 01:09:32
Let me set up an enterprise grade network from scratch 01:09:32 to 02:29:59
No, at this stage you have a clear understanding of IT skills. You will now focus on targeted skills for entry-level jobs 2:29:59 to 2:45:09.
Course 1: Training on ticketing systems 02:45:09 to 4:14:01
Course 2: Discover how virtualization works, concrete examples 04:14:01 to 05:20:44
Course 3: Active Directory for helpdesk/IT support 05:20:44 to 07:04:55
Course 4: Troubleshooting Skills for IT Support 07:04:55 to 09:03:15
Course 5: Remote skills for IT support, tools, imaging, etc. 09:03:20 to 11:54:23

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