A business often needs changes to progress in today's market. Specifically, when taking on new projects or initiatives to improve performance, seize opportunities or resolve key issues. The company can impose changes to processes, job roles, organizational structures, and the types and uses of technology.

It is actually the employees who are most affected and may have to change the way they do their work on a daily basis. If these people fail to adapt, the new process will fail. However, if employees embrace and welcome the changes brought about by the initiative, then the desired results are achieved.

What is change management?
PROSCI likens change management as a system that tells people how to prepare, equip, and support other individuals when adopting change. Implementing new processes also aims to drive business success and results.

While every organizational change is unique, as are the individuals who experience it, decades of research show that there are actions that can be taken to influence people during their individual transitions. In other words, change management provides an organized way to help each individual in the organization transition from their modern status to the one they aspire to.

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