In this A Level Business tutorial, we look at why quality is an important concept for business and how businesses can use quality assurance, quality control and total quality management (or TQM) to ensure the quality of this that they sell.

Quality Management is an important subject in the A Level Business program for AQA, Edexcel, OCR, Eduqas and Cambridge International.

TakingTheBiz is a channel dedicated to A Level Business revision.

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DISCLAIMER: The quality management methods that students need to understand may differ between exam boards, so be sure to refer to your exam board's syllabus.

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