There are three types of loyalty programs depending on who pays to retain the customer, explains Nick Bottai, Foodhub's chief marketing officer. Determine which one you lead or would like to lead, and learn more about loyalty programs, customer centricity and more in the full video linked here –
https://www.hashgrowth.org/video/customer-retention-how-to-get-it-right/

In this session from the #GROWTH Summit held in London last year, speakers discuss:
– Customer orientation as an integral part of corporate culture
– Insight vs. Actionable Insight; responding to the “So what?” " question
– Loyalty programs as a brand image

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Visit https://www.hashgrowth.org/ for more such videos on insightful customer engagement strategies from other #GROWTH events

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