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Our number 1 tool is of course WordPress itself, it is currently the most popular tool to help users create their website online and we cover many different ways to create a website with WordPress. Our most recommended themes are Divi or Astra.
Nextiva is a great way to get a phone system for your business with virtual or other phone systems. For a backup, you can get RingCentral.
For internal communication and messaging we use and recommend Slack, it allows you to huddle and chat with your team, and the free version is limited to 10,000 messages, which is a great start for a small business. For an alternative, you can also check out Microsoft Teams.
If you need a face-to-face meeting with your team or clients, you might want to take a look at Zoom. You are entitled to 40 free minutes during meetings from the start. An alternative if you are looking for one would be Nextiva.
To stay in touch with your customers, we do not recommend copying them on your newsletter emails as this is not the best solution for deliverability. You would want to use a service like Constant Contact to schedule, personalize, and personalize all the emails you send to your users.
To collect contact information or receive requests from new users, you'll want to take a look at WPForms, the most beginner-friendly form solution, for more advanced forms, you'll want to take a look at Formidable Forms.
If you want to create a membership site, you might want to take a look at MemberPress to allow you to have several different membership levels and a way to display them. For an eLearning site, you would want to take a look at the LearnDash plugin for an alternative.
When planning there may be problems finding a time that suits both you and your clients and in this case we will recommend Calendly so you can send them your available time and plan what would be the best best in your available time. As with the other recommendations, an alternative you could use would be StartBooking, or for services you could use BirchPress.
With your team reaching out to your users collaboratively, you need a way for your team to send all the emails we use and recommend HelpScout. It has useful tools such as traffic cop to prevent the same email from being sent to the same person.
Live chat is another tool to connect with your users and LiveChat Inc is the one we recommend or for an alternative you can check out Nextiva or chatbot.com.
Time Doctor is a great tool that we recommend to help you and your employees track time and notice when you're leaving the standard time or the allotted time for a specific task.
Microsoft 365 is a powerful tool for sharing files between teammates and an alternative would be Dropbox.
Asana is a great tool for creating tasks for different members of your team and scheduling them or assigning different subtasks to different team members. Trello and Basecamp are alternatives if you don't want to use Asana.
You can check out the Hero Themes Heroic Knowledge Base plugin to create a business hub to collect all your information for your team to live in one place. Our recommended alternative is SharePoint Teams.
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https://www.wpbeginner.com/beginners-guide/the-ultimate-coronavirus-small-business-guide-wordpress-tools-for-remote-work/
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